Song Made For You

1. One-Time Purchases, Not Subscriptions

Song Made For You is sold exclusively as a one-time purchase. When you buy a song pack, you are charged once for a fixed number of credits — there is no subscription, no recurring billing, and no automatic renewal of any kind.

2. Refunds Before Generation Begins

If you have not yet submitted your first song request on a purchase, no generation has taken place and no digital content has been produced. In this case, you may request a full refund of that purchase.

3. All Sales Are Final Once Generation Begins

Once you submit your first song request on a purchase and generation begins, that purchase — including any remaining unused credits from the same pack — becomes non-refundable.

Song packs are priced in bundles, with the per-song price decreasing as pack size increases. Because of this, once generation has begun we are unable to offer partial refunds for the remaining unused credits in a bundle — for example, refunding one unused credit from a 10-song pack at the pack's blended rate would not reflect what a single song actually costs to produce and deliver. The price you paid reflects the bundle as a whole, not each credit individually.

4. Your Right to Cancel (UK/EU Customers)

Under the UK Consumer Contracts Regulations (and equivalent EU rules), you may ordinarily have a 14-day right to cancel an order for digital content. By submitting your first song request on a purchase, you consent to us beginning generation immediately, and you acknowledge that you lose this cancellation right for that purchase — including any remaining unused credits — once generation has started. This does not affect any other statutory rights you may have, such as those relating to content that is faulty or not as described.

5. Failed or Undelivered Generations

If a technical failure on our end prevents a song from being generated at all — meaning no content was ever produced or delivered to you — no credit is deducted from your account for that attempt. In this situation there is nothing to refund, since your credit remains available to use.

6. Contact Us